Returns & Exchanges
For Online Orders Returns & Exchanges
Please use this form to return for your online order only. You may ship your new, unworn items back to us in their original packaging to:
Comfort One Shoes
Attn: Internet Returns
1625 Connecticut Ave, NW
Washington, DC 20009
Please include your order number and indicate if you would like to return or exchange.
Returns or exchanges must be sent back to us within 30 days of your original receipt of the order.
Retail Store Returns/Exchanges
To return or exchange an item purchased at one of our retail store locations, please contact that store for details.