Comfort One Shoes ™ a World of Style
1.888.496.8733
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Shipping FAQ

Free UPS Ground Shipping on Outbound Orders. Restrictions Apply.Free shipping on all orders of $200 or more*

$10 flat rate shipping for orders under $200*

* We offer free outbound shipping on orders of $200 or more via UPS. Orders of less than $200 ship at a flat rate of $10. We only ship within the continental U.S. We do not offer international shipping at this time.

Most orders will leave our warehouses in 1-2 business days. If your order is delayed, we'll contact you via email. UPS and UPS SurePost generally deliver to the DC Metro area in 1-2 days. Your package may take longer, depending upon your location.

Sorry, but we do not currently offer shipments via USPS, FedEx or any other carrier, nor are we able to ship to APO/FPO addresses at this time.

Should you need your order more quickly, please call us at 888.496.8733 so we can personally handle your order. Our phones are open Monday - Friday, from 9:00 am - 5:00 pm Eastern Time.

Returns

Return shipping is the customer's responsibility, unless we have made an error. In the event of a problem, please contact our customer service department at 888.496.8733.

We accept unworn returns within 30 days of receipt of your items. Please ship back your item(s) in the original packaging. All clearance items are considered final sale and are not eligible for returns or exchanges.

We'll refund your credit card within 3 business days of receiving your unworn shoes. Please allow 7-10 days for the credit to post, as individual banks will vary on how quickly your refund is posted.

Download Return/Exchange Form

Stop by a Store

All items on our website are carried in our store locations.

Pleae note: Not all stores carry all merchandise. If you're looking for a certain item, please call the store first.