At Comfort One Shoes, we know shoes, and we're here to help you. We
offer:
Telephone Sales and Service Team
Email support (allow 1 business day)
Order-by-Mail (allow 2-4 business days from date of receipt)
About our Service Center
Our call center is open from the hours of 9am to 5pm Eastern Standard
Time.
Our staff is comprised of professionally trained and accredited
footwear specialists. They have spent years in the footwear and orthopedic
industries serving clients face-to-face.
Our team has been trained in shoe fitting, foot anatomy, gait,
materials, orthotic fabrication and fitting, pedorthics, shoe construction,
and of course fashion.
We do not out-source our phone support to an unknowledgeable third
party call center. We are committed to service beyond simply reading
you a catalog.
Internet Customer Service:
Email
Us (Placing
orders, product questions, comments & suggestions)
Errors and Omissions We build our data both manually and via computer. From time to time errors may occur in product information, availability or pricing. We reserve the right to void orders that are processed under these conditions. We will contact you with a remedy normally within 48 hours via email. Thank you for understanding.
