Contact Us

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We're Here to Help!

At Comfort One Shoes, we know shoes, and we're here to help.

Online Service Center:

  • Open 9:00 am - 5:00 pm Eastern Time, Monday - Friday.
  • For email correspondence, please allow 1 business day for reply.
  • Toll Free: (888) 496-8733
  • Local: (703) 330-9955, option 1
  • Returns & Exchanges
  • We're happy to take your phone or catalog order Monday - Friday.
  • Trying to order on a weekend? All of our stores will gladly assist you.
Store Customer Service:
  • Please contact your store directly. [Store Locations]
  • All of our store locations are also happy to take your phone orders.

Quick Shipping Info

  • Most orders are shipped out in 24-48 hours, excluding clearance items.
  • We ship from our local warehouses in Washington, DC and northern Virginia.
  • Shipping times will vary according to your location. Packages sent to the DC Metro area generally arrive to our customers in 1-2 days.
  • If you require your items in a certain time frame, please add a note to your order in the field provided,  or call/email us with details and requirements.
  • Click here for detailed shipping information.

Comfort One Shoes

1625 Connecticut Ave, NW
Washington, DC. 20009
US
Phone: 703-330-9955 - Option 1

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